br33 Terms & Conditions — Rules Governing Your Account and Use of the Platform

1 Introduction & Acceptance

These Terms & Conditions ("Terms") govern your access to and use of the br33 platform, including the website at br33.io, any associated mobile-optimised web application, and all products offered through those channels, including sports betting, live casino, slot games, and wallet services (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any bet or wager, you represent that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to these Terms, you must immediately cease using the Platform and close your account.

These Terms are effective from 1 January 2026. br33 reserves the right to amend these Terms at any time. Continued use of the Platform following publication of an amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2 Eligibility & Account Registration

2.1 Age Requirement

The br33 Platform is strictly available to persons who are 21 years of age or older. By registering an account, you warrant that you are aged 21 or above. br33 takes its age-verification obligations seriously and will request documentary proof of age as part of the Know Your Customer (KYC) process described in Section 3. Any account found to belong to a person under the age of 21 will be immediately closed and any balance forfeited.

2.2 One Account Per Person

Each individual may hold only one registered account on the br33 Platform. Multiple accounts registered to the same person — whether identified by name, national identification number, device, payment method, or IP address — are prohibited. Where duplicate accounts are identified, br33 reserves the right to close all associated accounts and withhold any pending withdrawals pending investigation.

2.3 Accurate Registration Information

You must provide accurate, complete, and current information at the time of registration, including your legal name, date of birth, email address, and mobile number. You are responsible for maintaining the accuracy of your registered information and must update it promptly if circumstances change. Registration using false, borrowed, or synthetic identity information is a serious breach of these Terms and may be referred to relevant authorities.

2.4 Account Credentials

You are solely responsible for maintaining the confidentiality of your login credentials — including your username and password. br33 will never ask for your password via live chat, email, or any other channel. You must notify br33 support immediately at [email protected] (displayed as plain text — not a clickable link) if you suspect any unauthorised access to your account.

3 Account Verification (KYC)

br33 operates a Know Your Customer (KYC) programme in order to verify the identity, age, and payment details of all account holders. KYC verification may be requested at registration, prior to processing a withdrawal, or at any other time at br33's reasonable discretion.

Documents that may be requested include, but are not limited to:

• National Identity Card (NID) or passport showing date of birth and full legal name
• Proof of address (e.g., utility bill, bank statement, or mobile operator statement dated within 90 days)
• Screenshot or confirmation of the mobile wallet (bKash, Nagad, Rocket, or Upay) registered to your account
• Selfie photograph with identity document, as requested by the verification team

Failure to provide requested KYC documentation within the timeframe specified by the verification team may result in the suspension of withdrawal processing and, if outstanding for more than 30 days, account closure. br33 will handle all submitted identity documents in accordance with its Privacy Policy.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

br33 accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). br33 does not accept cash deposits or any payment method not listed on the Platform at the time of the transaction.

4.2 Minimum Deposit

The minimum deposit amount across all payment methods is ৳500. There is no standard maximum deposit limit, though individual transaction limits may apply depending on the payment provider and the account's KYC status. Deposits are credited to your br33 wallet in real time or within 60 seconds for mobile wallet channels under normal operating conditions.

4.3 Withdrawal Processing

Withdrawal requests to bKash, Nagad, and Rocket are typically processed within 1 to 12 hours of submission. Withdrawal requests to Visa and Mastercard may take 1 to 5 business days depending on the issuing bank. The minimum withdrawal amount is ৳500. br33 reserves the right to request KYC documentation before processing any withdrawal at its discretion.

4.4 Fees

br33 does not charge a platform fee on standard deposits or withdrawals. Third-party payment providers (e.g., bKash, Nagad) may apply their own transaction charges in accordance with their respective terms of service. Any such charges are the responsibility of the account holder.

4.5 Deposit Responsibility

You are responsible for ensuring that all funds deposited to br33 are from a payment account registered in your own name. Third-party deposits — including deposits made from a mobile wallet registered to another person — are prohibited and may result in the suspension of your withdrawal access.

5 Bonuses & Promotions

5.1 General Bonus Terms

br33 offers welcome bonuses, deposit match promotions, free bet credits, and seasonal campaigns from time to time. Each promotion is governed by its own specific terms, which will be published on the relevant promotion page and will include the wagering requirement, minimum qualifying deposit, minimum odds (for sports bonuses), eligible games (for casino bonuses), and expiry date.

5.2 Wagering Requirements

Bonus funds and free bet winnings are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier will be stated in the promotion-specific terms. Wagering requirements must be met within the stated validity period. Bonus funds that remain unwagered at the expiry of the validity period will be forfeited without compensation.

5.3 Bonus Abuse

The following behaviours constitute bonus abuse and are strictly prohibited:

• Registering multiple accounts to claim the same promotion more than once
• Systematically placing opposing bets across accounts or with other platforms to lock in bonus value with minimal risk ("bonus arbitrage")
• Using promotional credits to make low-risk bets on outcomes with near-certain probability
• Sharing promotional codes in circumstances that are not permitted under the promotion terms

Where bonus abuse is identified, br33 reserves the right to void any bonus balance, void any winnings derived from the bonus, and suspend or permanently close the account.

5.4 Eligibility

Promotions are available to account holders who are 21 years of age or older and whose accounts have passed the relevant verification checks. br33 reserves the right to exclude any account from any promotion at its sole discretion, including accounts that have previously breached these Terms.

6 Betting Rules & Settlement

6.1 Bet Placement

Bets placed on the br33 sports betting product are final once confirmed by the Platform. You are responsible for checking the details of each bet — including selection, stake, odds, and market — before confirming. br33 will not void a correctly placed bet on the grounds of user error once confirmation has been issued.

6.2 Odds

Odds displayed on the br33 Platform are subject to change at any time prior to bet confirmation. The odds at which your bet is confirmed are the odds that will apply to settlement. In-play odds may fluctuate rapidly; br33 is not liable for user losses resulting from failure to refresh the Platform during in-play betting.

6.3 Settlement

All bets are settled using official results from the relevant governing body — for example, the Bangladesh Cricket Board (BCB), the International Cricket Council (ICC), FIFA, or the relevant domestic league authority. In the event of a result that is disputed or subject to official review, br33 reserves the right to delay settlement until a final official result is confirmed.

6.4 Abandoned & Void Events

If a sporting event is abandoned, postponed, or cancelled before the completion of the minimum period required for settlement under the relevant sport's rules, bets will be voided and stakes returned to the account wallet unless otherwise stated in the sport-specific rules applicable to that market.

6.5 Maximum Winnings

br33 applies per-event and per-day maximum payout limits. These limits vary by sport and market type and are displayed within the relevant betting interface. Any winnings that exceed the applicable limit will be paid at the maximum limit amount, with the balance above the limit forfeited.

7 Casino & Slot Game Rules

All casino and slot games available on the br33 Platform are supplied by certified third-party game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe. Each game is governed by the rules of that specific game as published within the game's own help or information screen.

Return-to-player (RTP) percentages for all slot and casino games are determined by the game provider and are independently audited. br33 does not alter the RTP of any game hosted on its Platform.

In the event of a technical malfunction during a casino or slot game — including disconnection, server error, or software fault — the outcome of the affected round may be voided and the stake returned to the account wallet. Winnings that cannot be verified due to a technical malfunction will not be paid. br33 will not be liable for losses arising from technical malfunctions beyond its reasonable control.

The use of automated software, bots, scripts, or any tool designed to interact with casino or slot games in a manner not available to manual players is strictly prohibited and will result in account closure and forfeiture of balance.

8 Prohibited Conduct

The following conduct is strictly prohibited on the br33 Platform. Breach of any of the following may result in immediate account suspension, permanent closure, forfeiture of balance, and reporting to relevant authorities:

• Registering or using a br33 account if you are under 21 years of age
• Registering multiple accounts for the same individual
• Using false, borrowed, or synthetic identity information during registration or KYC
• Depositing funds obtained through fraudulent, criminal, or money-laundering activity
• Attempting to manipulate the outcome of any sporting event, casino game, or transaction
• Using automated software, bots, or scripts to interact with the Platform
• Exploiting software bugs or errors for financial gain rather than reporting them to br33 support
• Placing bets with the purpose of qualifying for a promotion while minimising genuine risk ("matched betting" using bonus funds in a prohibited manner)
• Engaging in chargebacks or payment reversals without prior notification and agreement from br33
• Harassing, threatening, or abusing any br33 support representative or other platform user

9 Account Suspension & Closure

9.1 Suspension by br33

br33 reserves the right to suspend or restrict any account at any time — including the ability to deposit, place bets, or withdraw — where br33 reasonably suspects a breach of these Terms, fraudulent activity, or where required to do so for responsible gaming reasons.

9.2 Permanent Closure by br33

Following investigation, br33 may permanently close an account found to have breached these Terms. In cases involving fraud, misrepresentation, or money laundering, any balance in the account at the time of closure will be withheld and may be reported to payment providers and relevant authorities.

9.3 Voluntary Closure by the Account Holder

You may request the closure of your br33 account at any time by contacting the support team via live chat. Before closure, any pending bets will be settled in the normal course and any qualifying balance will be paid out subject to applicable withdrawal limits and KYC requirements.

9.4 Self-Exclusion

Players who wish to exclude themselves from the br33 Platform for responsible gaming reasons may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. Self-exclusion requests are actioned within 24 hours. During a self-exclusion period, the excluded account cannot be reopened and no marketing communications will be sent. See Section 10 for full responsible gaming information.

10 Responsible Gaming

br33 is committed to providing a safe and enjoyable gaming environment. The Platform offers a range of responsible gaming tools accessible from the account settings area:

• Deposit Limits: Set a daily, weekly, or monthly maximum deposit amount. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Loss Limits: Set a maximum loss amount per day, week, or month. These operate on the same cooling-off principle as deposit limits.
• Session Time Reminders: Set an alert that notifies you after a defined period of continuous play.
• Reality Check: Receive periodic on-screen notifications showing the time elapsed and net win/loss for your current session.
• Self-Exclusion: Temporarily or permanently block access to your account as described in Section 9.4.

If you are concerned that gambling is becoming a problem for you or someone you know, please contact the br33 responsible gaming support team via live chat at any time. All responsible gaming conversations are handled with complete confidentiality. Players exhibiting signs of problem gambling may be contacted proactively by the br33 responsible gaming team.

11 Intellectual Property

All content on the br33 Platform — including but not limited to the br33 brand name, logo, website design, text, graphics, game interfaces, software, and data feeds — is the intellectual property of br33 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial betting and gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Platform or its content without prior written consent from br33.

12 Limitation of Liability

To the fullest extent permitted by applicable law, br33 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including loss of profits, loss of data, or loss of goodwill.

br33 does not warrant that the Platform will be continuously available, error-free, or free from technical interruptions. Scheduled and unscheduled maintenance periods may temporarily affect availability. br33 will use reasonable endeavours to provide advance notice of scheduled downtime where practicable.

br33's total aggregate liability to you in connection with any claim arising from use of the Platform shall not exceed the total net deposits made to your account in the 30-day period immediately preceding the date on which the claim arose.

13 Privacy & Data

br33 collects and processes personal data in connection with account registration, KYC verification, payment processing, and customer support. The manner in which br33 collects, uses, stores, and protects your personal data is set out in the br33 Privacy Policy, which forms part of these Terms by reference.

By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may withdraw consent at any time by closing your account, subject to br33's legal obligations to retain certain records for anti-money-laundering and fraud-prevention purposes.

14 Amendments to These Terms

br33 reserves the right to amend, update, or replace these Terms at any time. Where a material amendment is made, br33 will notify registered account holders via email or an in-platform notification at least 7 days prior to the amendment taking effect, where practicable.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must cease using the Platform and request account closure before the amendment's effective date.

15 Governing Language & Disputes

These Terms are written in English. In the event of any conflict or inconsistency between the English version and any translation, the English version shall prevail.

Any dispute, claim, or complaint arising from these Terms or your use of the Platform should be submitted to the br33 support team in the first instance via live chat or email. br33 will acknowledge receipt of a formal complaint within 48 hours and will endeavour to provide a full written response within 14 calendar days.

If a complaint cannot be resolved through the br33 internal complaints process, the account holder may escalate the matter in accordance with the dispute resolution mechanism described in the br33 complaint handling documentation, available on request from support.

16 Contact Information

For questions, complaints, or responsible gaming support relating to these Terms, please contact the br33 support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the br33 Platform
• Email: [email protected] (plain text — not a clickable link)
• Response time: Live chat under 3 minutes; email within 24 hours

All communications with br33 support regarding account matters, disputes, or responsible gaming will be treated with strict confidentiality in accordance with the br33 Privacy Policy.